Here’s a step-by-step guide on how to return or exchange products on Meesho:
How to Return or Exchange Meesho Products
1. Log in to the Meesho App
- Open the Meesho app on your mobile device.
- Log in with your credentials.
2. Go to Orders
- Navigate to the “Orders” section of the app to view your recent purchases.
3. Select the Product
- Choose the product you wish to return or exchange from your list of orders.
- Tap on the product to view the details.
4. Initiate Return/Exchange
- Click on the “Return” or “Exchange” option.
- Provide a reason for the return or exchange. This could be due to issues such as the product being defective or not as described.
5. Schedule Pickup
- Follow the instructions to schedule a pickup for the product.
- Confirm your address and choose a suitable pickup time.
6. Pack and Ship
- Pack the product securely in its original packaging or suitable packaging.
- Hand over the package to the pickup person when they arrive.
7. Track Status
- Monitor the status of your return or exchange request in the “Order History” or “My Orders” section of the app.
- Once the product is received by Meesho, you will receive a refund or replacement based on your request.
Additional Tips
- Return Window: Be aware of the return policy window, typically 7-15 days from the date of delivery.
- Condition: Ensure the product is in its original condition with tags and packaging intact.
- Contact Support: If you face any issues during the process, you can contact Meesho’s customer support for assistance.
Following these steps will help you successfully return or exchange products on Meesho.
Tags
How to